How do you borrow items...?
Simply take your item/s along with your student card to the front desk in the LRC. A member of the LRC team will then issue your item/s and stamp a date in each to remind you of the date when the item is due back by.
How many items can I take out?
What can I do if I need the item for longer?
If an item I need is already on loan, what can I do?
Can I check my borrower account online?
What happens if I have an overdue item or I return it late?
What should I do if I lose an item?
Can I borrow if I haven't got my student card?
Can I let someone else use my student card?
How many items can I take out?
You can borrow up to 5 items at any one time.
Books are available for different loan periods which are 1 week or 2 weeks, depending upon the book. If you want to see whether the loan period fits in with your next visit to College, check the loan period on Heritage before you borrow.
What can I do if I need the item for longer?
You can renew books on loan a maximum of 5 times as long as they have not been reserved by anyone else. If the book is overdue or you have any outstanding fines, the book needs to be produced to renewed.
You can renew by phone (01228 822 760), email (lrc@carlisle.ac.uk) or in person.
If a book I need is already on loan, what can I do?
You can request to reserve the book by phone (01228 822 760), email (lrc@carlisle.ac.uk) or in person. Once the requested book has been returned from a previous loan we will notify you by letter. You have 7 days to collect the book.
Please note - at the time of reservation there is no guaranteed date you can get the book because it is still on loan.
Can I check my borrower account online?
If you have a Heritage 'Reader Record' you can keep track of what you have out on loan by using the web catalogue. Please look at the Heritage information page to see more details.
What happens if I have an overdue item of I return it late?
Fines are charged per overdue book at the rate of 10p per day for a two week loan and 20p per day for a 1 week loan.
If you have an overdue item you will be sent sent a letter after 1 week requesting it's return . On the second week (the second letter) you will receive a final notification letter requesting return and you will not from this point be able to borrow anything else. Your LRC computer access will be denied until you have returned the item(s) and the fine has been paid in full. On the third week of the item/s being overdue you will be invoiced the full replacement cost plus an administration fee of £5.00.
Remember you can avoid fines by renewing your books by telephone (if not overdue) or in person.
What should I do if I lose a book?
If you think you have lost a book please contact your Learning Resource Centre as soon as possible so the problem can be resolved swiftly. You will be invoiced for the book.
Can I borrow if I haven't got my student card?
You must present your College student card if you want to borrow any materials from the LRC or carry out any LRC transactions. This is your personal College ID. If loose your card see a member of the LRC team who will replace it for you at the cost of £1.00.
Can I let someone else use my student card?
You must NEVER let anyone else use your card. You will have to pay for any costs incurred.
