Frequently Asked Questions
Have you got any questions you would like to ask? Contact us and we will do our best to help
How do I join the Learning Resource Centre (LRC)?
Present your student card at the desk and this then becomes your LRC card as well.
How many items can I borrow at once?
Up to five.
How long can I borrow the items for?
Check the spine label. It will be for 1 or 2 weeks.
Do I get charged?
Only if the item is late. 10p per day for a 14 day loan and 20p per day for a 7 day book.
What if I need help using the LRC?
Ask one of the staff, we’re here to help.
Can I use a computer?
Yes you can but you will need to show your student card.
Can I book in advance?
No. The LRC is for drop in only.
Where do I save my work?
The safest place is to save it to My Documents. However you can’t access this at home so it is advisable to also use a data stick, which you can purchase from the LRC desk.
Is there a charge for printing?
There is no charge for black and white. There is a 20p charge for colour.
Can I use the internet?
Yes. The internet is only for your college work.
Can I use my laptop?
Yes but you will not be able to access the college system or internet.
I am getting blocked from using a website, what do I do?
If you cannot access a website please complete the Unblock Website Form and hand in to a member of the LRC team.
What is the enrolment key for my Moodle course?
The enrolment key can be given to you by your tutor or you can ask a member of the LRC team who will be able to help.
How do I get onto my Moodle courses?
Please see the step by step guide we have produced. If you need further assistance please ask a member of the LRC team.
Why am I finding it difficult to access Moodle from home?
Moodle looks at the same place the College network does for authentication. First login into the College network requires you to change your password from the initial student number password. The update is then sent to Moodle. This is why it is better to first access Moodle on the College network before accessing from home. There is an email link on the front page of Moodle just under the login box that can be used to report any problems (MoodleAdmin@carlisle.ac.uk), alternatively use our contact form.
